Everyone here at RGVA is committed to protecting the privacy of our customers and/or website visitors. We will not disclose information about our customers to third parties except where necessary in order to fulfil the order process - e.g. arranging delivery of the product, completing credit card and/or security checks, for customer research and profiling or wherever we have your express permission to do so.

These companies may be provided with access to your personal details in order to fulfil their duties but may not use the information for any other purpose.

Your Account

We ask that you provide us with all the requested information as it is necessary for us to fulfil your order. We also ask that you maintain this information in order for us to keep you updated about your order and also to answer any queries you have about our website.


Cookies are information files that are stored on your hard drive and are designed to allow us to remember you each time you visit. You can change the settings on your browser if you would prefer cookies not to be saved on your system.

Data Protection

You have the right to view the information which RGVA holds about you, by writing to:
Customer Services, RGVA, Unit 4, Spectrum Business Estate, Bircholt Road, Maidstone, Kent, United Kingdom, ME15 9YP

Any request may be subject to a £10 processing fee. Please be assured that RGVA is committed to protecting all the information it collects about you and only collects information which will help us provide you with the best possible service and experience when using our site.